Delivery

~ The delivery will be carried out by a courier company.

~ The site provides worldwide delivery. The drop-down menu under enquire now will secure your country. If your country is not listed, then you can choose the ‘Other’ option and type in your country.

~ The items purchased on the Website are shipped after the agreed payment terms. Payment terms can be discussed through contact us.

~ The orders are shipped within 1 week or more, depending on the type of product, volume of the order, availability of the items at stock, or induced schedule regulations, such as local holidays etc.
If preparing the order needs more than 1 week, the customer will be notified by an email, text or a phone call.

~ After the order is sent, the customer receives tracking information from us, (a tracking number and a link to track it on the courier company’s website).

~ One order can be shipped in 2 (two) or more separate packages, depending on delivery requirements and conditions. In case of 2 (two) or more packages to be sent, the customer will be notified in advance by an email.

~ Shipping of 2 (two) or more orders placed by one customer cannot be arranged simultaneously. Every order is sent only after the previous one is delivered and confirmed by the customer.

~ The standard delivery cost is provided by our courier partners and we adhere to their shipping costs.

~ The delivery cost includes delivery and insurance.

~ The delivery cost does not include additional import taxes, duties and fees. It is highly recommended to consult the receivers’ country customs office about the import rules and the amount of the import taxes, duties and fees, if any, before placing an order on the Website.

~ The delivery time is estimated and varies from to 5 (five) to 10 (ten) days, depending on the country of destination. The delivery time may also vary depending on the delivery regulations, conditions, customs procedures, global situation etc.

~ RaaHaa Fabrics is not responsible for a delayed, failed or improper execution of the order delivery caused by neglect or default of logistics companies and post or force major circumstances.

~ The customer is obliged to comply with the rules of international shipping, such as providing full information, required by the country of import’s customs for proper delivery execution; providing any additional information for customs import procedures, if needed; pay any import taxes, duties and fees, if applied and calculated according to the country’s import rules.

~ For any information and updates regarding a shipped order, the customer is welcome to contact us or the courier company carrying out the delivery directly.

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